My daughter's phone was turned off while she traveled via plane to another city. She landed, and turned the phone back on, and now is getting a message that she can't place any outgoing calls - she gets the error message above. Naturally this would happen while she is on the road. Thanks Verizon.
Any ideas on how to get this fixed, quick? She can not go into a Verizon store - she is on a college visit and doesn't have transportation or time.
Have her check if that function is enabled
From the phone dialer screen hit the three vertical dots and select "settings"
Then choose Fixed Dialing Numbers and see if it is disabled.
I've never used this function so I'm not sure if there is a toggle to disable it on the screen it brings up.
If there isn't, or it isn't enabled, you may have to go thru customer service to correct this