8 Replies Latest reply: Nov 20, 2012 7:48 AM by Verizon Wireless Customer Support Branched from an earlier discussion. RSS

    Stolen Phone!

    RaviP

      My phone was just stolen and I want to report it, how do I make sure that it is done and hopefully the person who has the phone can't get any use out of it?

        • 1. Re: Stolen Phone!
          mdram4x4

          call customer service

           

          (800) 922-0204

          Monday-Sunday 6am-11pm

          • 2. Re: Stolen Phone!
            tikibar1

            I'd also report it to the local Police Department

            • 3. Re: Stolen Phone!
              mdram4x4

              tikibar1 wrote:

               

              I'd also report it to the local Police Department

              as long as its actually stolen and not lost

              • 4. Re: Stolen Phone!
                tikibar1

                mdram4x4 wrote:

                 

                tikibar1 wrote:

                 

                I'd also report it to the local Police Department

                as long as its actually stolen and not lost

                obviously ... I'm assuming it was stolen since the OP started their post with "My phone was just stolen and I want to report it"

                • 5. Re: Stolen Phone!
                  mdram4x4

                  tikibar1 wrote:

                   

                  mdram4x4 wrote:

                   

                  tikibar1 wrote:

                   

                  I'd also report it to the local Police Department

                  as long as its actually stolen and not lost

                  obviously ... I'm assuming it was stolen since the OP started their post with "My phone was just stolen and I want to report it"

                  and many of the 'stolen phones' where simply left someplace and people assumed they were stolen

                  im not indicating this is what happned here

                  but unless its a mugging or provable as stolen the police may not really care/take it seriously

                   

                  now what phone was it?

                  was there tracking software on it?

                  • 6. Re: Stolen Phone!
                    tikibar1

                    We may just have to agree to disagree, but I'd still report a stolen phone to the local Police Department.  It doesn't take much time to file a police report and then you have paperwork should you need it for insurance or other purposes (i.e., identify theft). 

                    • 7. Re: Stolen Phone!
                      mdram4x4

                      true, the identity theft is an issue, didnt think about that

                      • 8. Re: Stolen Phone!
                        Verizon Wireless Customer Support
                                         

                        Thanks to the community for your replies.

                        Hello RaviP,
                        This has happened to me before and I know what an inconvenience this is. You can suspend your phone under lost/stolen in My Verizon http://bit.ly/xB4iTc to prevent unauthorized charges. My Verizon is conveniently available 24 hours a day, 7 days a week.  If you have insurance on your phone you can also file a claim at http://bit.ly/07CrqPK to have your phone replaced. I'm sure you'll find this information helpful. Have a good day.

                        DaisyP_VZWSupport
                        Follow us on Twitter @VZWSupport