My account says that this phone is active but everytime I try to call *228 I get some US Cellular stuff about phone activation and roaming services. I also tried calling 888-922-0204 and got a message MO whatever also from US Cellular. I'm starting to get extremely frustrated. I'm in college and can't really go anywhere to get help and I have no other way to call customer service. I also tried live chat but all they wanted to do was sell me stuff. I don't wanna buy anything, I want my phone to work!!!