2 weeks, I've called these **** people. 2 weeks, 3-5 times a day. I call the main 800 number, tell them I need the Recovery Department, and they transfer me to the >Implied profanity deleted< Financial Dept. who then transfers me to 800-852-1922 where I enter get ANOTHER recording telling me to call back during normal hours of 8am to 5pm. VERIZON, *** IS GOING ON WITH YOU? WHY CAN'T I GET AHOLD OF ANYBODY? YOU'VE DESTROYED YET ANOTHER SERVICE MEMBERS CREDIT, BECAUSE YOUR EMPLOYEE FAILED TO TERMINATE MY CONTRACT LIKE THEY WERE REQUIRED. Now I've got terrible credit because you incompetent, greedy, and ruthless people don't care about your employees. Does it not bother you that you have over 1400 cases/complaints filed against you through the BBB? That this forum is mostly dedicated to telling other people to stay away from you?
Let me break this down one more time. Be warned Verizon employees lurking around here, if this matter I have is not resolved with in the next week, you will hear from my lawyer.
I need to speak with the Verizon in house recovery dept to clear my *completely and 100% fraudulent and fabricated debt* and fix my credit score. When I left for overseas in Jan 2010, I gave a copy of my orders to a verizon employee in my town who told me my service would be terminated at the beginning of Jan. (the 7th to be exact) Over a year later I received my first debt collection notice for the amount of $693.38 with the remarks of "missed payment, and late payment, coupled with late fees". Impossible, because my service *****~~~~~~SHOULD~~~~~~***** have been terminated. When I found out, Verizon wouldn't accept any of my calls or emails, and the debt collector didn't want anything but money. I was going to wait until I returned to the US to deal with it, but I figured I'd give it another crack before I returned. Verizon has now taken my debt back from the debt collector, and refuses to help me with anything unless I go through their recovery dept. WHY IS THE RECOVERY DEPT CLOSED AT ALL HOURS OF THE WEEK?!?!?!?!?!?!? The Verizon in house recovery located at number 800-852-1922 WILL NOT ANSWER. Nobody is answering and seems like this should be kind of an important department.
FIX IT VERIZON!
Message was edited by: Verizon Moderator