Hello to you KaiRae!
Phones that take a tumble always make me grumble! I always hope for the best as well, but it does seem that something inside may have been disconnected during the fall.
The great news is we should have some options available for you! Do you happen to have phone insurance? If so you can start a claim right here: http://bit.ly/07CrqPK
If you have an upgrade on your account you can use that too! Just dial #UPG to find out!
We also offer a Certified Preowned Program just in case! You can get more details here: http://bit.ly/O2iQnA
Keep me posted so we can find the best option!
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