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Hey, I am a new Verizon Customer. I ordered my Black 16gig iPhone 5 on 9/26/2012 @ 9:30 am from a local Verizon Wireless Store. I got my confirmation right after I left the store and have been able to see its status. My expected ship date is 10/19/12. However, I have not checked it in a good week and when I do, it says "Technical Difficulties, Please try again Later". I did get in one time and my expected shipping date was gone. I am writing here to see if anyone else has had these issues arise. Hopefully, everything is fine. Cheers.