1 Reply Latest reply: Oct 17, 2012 11:26 AM by Verizon Wireless Customer Support RSS

    Cant receive or send txt messages on my LG Cosmos

    Montek

      Just started yesterday, I cannot receive or send txt messages but I can make calls. I have tried the *228 reset, pulled the battery, did the full phone reset, did the settings deal all to no avail. I called customer service and tech support and they told me to do the same thing to no avail, does anyone have another fix. This is very frustrating, I dont think its fair that they try to make you get another phone to start a new 2 year contract. Thanks.

        • 1. Re: Cant receive or send txt messages on my LG Cosmos
          Verizon Wireless Customer Support
                           

          Hi Montek,

          Not being able to message all day can definitely cause a lot of frustration. We're not looking for you to upgrade for this service to function. Messaging should work as long as the device is working with it. What happens when you try to send a message? What happens when someone sends you a message? Please tell us more so we can get this ultimately resolved for you.

          Thank you,
          MariaC_VZW
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