1 Reply Latest reply: Oct 15, 2012 5:40 PM by Verizon Wireless Customer Support RSS

    iphone connection issue

    GrmaP

      My verizon iphone connection has all but disappeard since last Friday, I'm continually getting "searching" or "no service" and having trouble sending/recieving txts and phone calls.  Anyone else having the problem and know a fix?  The droid on my account is working just fine!

        • 1. Re: iphone connection issue
          Verizon Wireless Customer Support
                           

          Service is definitely important, and I'm here to help! There are a few things you can try to get back up and running GrmaP.

          1) Dial *228 and choose option 1.
          2) Power your phone off/on.
          3) Ensure data roaming/voice roaming is enabled. Steps: http://goo.gl/1HY9T

          Let us know if I can help you further and keep us posted with your results.

          Regards,

          MikeS_VZW
          Follow us on Twitter @VZWSupport