When going to Settings...About Device...Software Update...Check New...I am constantly getting the message "Service Unavailable To check for system updates, go to Settings > About Device when service is available".
Well that's what I just did and I've tried WiFi and 4G and I keep getting the same message.
The last check the phone did by itself was on 26 Sept 2012.
Anyone else getting this and if so ***?!
Getting same message here. Since Sept 28th this is what I have been seeing...My Wife has the same phone and she gets the "No updates Available" Like one would expect when there are no updates available.
Thought it might have been my phone but apparently I am not alone. Just can't understand why it is only happening on selected phones. Anyone know of a fix or better yet:
Verizon, can you please chime in on this.. would like to be able to upgrade my phone when updates are pushed. Is anyone looking into this..
Please let us know thanks
The moderator has read this thread. I know this because my original post in this thread was deleted. I made a mistake and posted in multiple threads about my issue (againt Verizons terms of service). My bad. I also have this problem and currently there is not a fix that verizon can offer other than to try a factory reset and start fresh. I spent 45 minutes on the phone with tech support yesterday to find this out. I am not thrilled about doing my 3rd factory reset on my 5th replacement S3. I guess I will have to give it a try this weekend and then call them back with the results.
I've read post on various other web sites and no one had solved the problem by hard-resetting. Once my warranty has expired, this phone is getting (deleted content as per VZW ToS) and CM10 installed. Bye Bye Verizon Bloat-ware and other pre-installed crap!
Message was edited by: Verizon Moderator (M)
I did the factory reset. It actually worked. I was very surprised. I first removed my SD card. Then did the reset. When I logged into my google account it started to download all my apps. I stopped the process then went into Settings> about device > Software update and found download available. I downloaded and updated fine. I now can check for updates and I get a response from the server. I'm not sure if I will have better data connection yet, I will have to play with it a few days before I can answer that question.