Congrats on the new iPhone 5, bskoros! Now we need to get it fully functional so that you can really enjoy it! Did you contact your IT Dept to ensure that there is not an additional step that needs to completed? It sounds like your companies server is blocking you from retrieving your email. Please check with them and let me know what they advise you. Thanks
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So here is the latest: ANY iPhone 5 (tried four different phones so far) on Verizon is not working on Exchange at my office.
HOWEVER, any AT&T iPhone 5 WILL (three added with no issues!) work with the same settings!
WHY is there a difference!?
At a total loss here...
Edit: I'll add that when putting in the Exchange settings, all went well and each setting had a green check next to it at the end.
However, when trying to access the mail, the error is: cannot get mail. The connection to the server failed.
You can try this. It worked back when we had problems with our iPhone4s.
In AD, properties of the user account in question, security, Advanced, select to inherit permissions, ok
Currently though, I am having the exact same iPhone5 issue that you are. We know all of the settings (domain, server name, username, password) are correct on the phone because it does complete the email account setup on the phone. However, when trying to sync email it says it cannot connect to the server. As with your case, we have other phones (Droids and iPhone4s) working. I have only one iPhone5 (sprint) at the moment though, and my option above didn't fix the issue.
I'm having the same problem. Exchanged worked fine with my iphone 4 OS 6.0.1 and now with my iphone 5 OS 6.0.1 it's not working at all. This seems to be a Verizon only issue, because my boss has an iphone 5 with AT&T and I didn't have problems setting up his exchange email on his phone. (And I am IT, and no changes have been made or need to be made on my exchange 2007 server.) The account setup is fine; its just that when going to exchange mail it says it cannot get mail from server. I've done all the above recommendation and NOTHING WORKS! Verizon please check this.