The issue may not necessarily be with your phone. You should call tech support and have them take a look at it from their end.
Thank you, demmo86rt.
Hi there Qu-Person!
Thank you Demmo for the suggestion! I would have to agree, it sounds more like an accidental call forwarding!
You can cancel different types of call forwarding by dialing *73 - send. You will usually hear a tone on your phone to confirm it's been disabled!
If you have any other questions just let us know!
Follow us on Twitter @vzwsupport