I can't seem to send photo texts on my Iphone 5. I was able to send a photo to another friend with an Iphone but not to anyone else. The sending bar loads almost to the end, but stops right before it hits the end and it says "not delivered". Is anyone else having this problem? Does anyone know how to resolve this?? Thanks.
I found this on old forums for the 4S on the Apple site. Sounds like the exact issue of what you have going on. Click the link and check out NigilM's response. See if this will work for you.
I had the same issue with my iPhone 5. I could receive messages fine but couldn't send. I had ported my number over from Sprint and restored my phone from a backup of a jailbroken unlocked iPhone I was using on T-mobile's service. I spent about an hour with verizon customer support and tried all of their ideas but nothing worked. I finally tried resetting network settings which did nothing. The solution for me ended up being erasing all data and settings on the phone under the Settings->General->Reset->Erase All Content and Settings and setting it up as a new phone. Then my MMS messages would go through instead of hanging at the end and saying "Not delivered" like yours.
I have since been informed that you may be able to use Settings->General->Reset->Reset all settings instead. Probably better to try that way first before erasing all content.
If you have synced your contacts, pictures and music with iTunes or iCloud they will get synced to the phone again. For pictures on your camera roll you need to save those yourself somewhere. I had to manually transfer my camera roll pictures back one at a time to get them back under the camera roll. If you don't care if they are just in your photo library you can just drag them all into a folder and add it to your iTunes picture library.
This totally worked for me. I have been trying to figure it out the past three days and have been so irritated. Now it works flawlessly. THANK YOU VERY MUCH! The people at Verizon support center could not figure it out! I thought it was a porting error since I had T-Mobile and just switched to Verizon but it wasn't - it was my phone's setting.
Now my question is: Would I have to keep on resetting it after software iOS updates? Thanks!
Just got off the phone myself with customer service, They are sending me a new simcard, they don't know what is going on either, I have 2 iPhone 5 and they both have them same problem, Ive even restored my phone to factory and no luck, Hope the new simcard works, ill keep you guys posted.
Ok so after extensive research online I found the simplest solution to this problem.
All I did was go to general and reset Then only reset settings which does not erase any data or content but reset things like your background and ringtone and other minor settings. Took less then 5 minutes to do and now my picture mms work with no problems.
OK... WORKING!!!!... after I called tier 2 tech support, our call dropped, but shortly I received a message on my iPhone saying that my "Carrier has update your settings" after this I shut off my phone and turned it back on and it worked. This happened on both my Iphone 5.. I guess tech support has figured it out now..
I also had this problem with my iPhone 5 (Verizon) and I spoke with Connor at Apple Customer Support, he had me follow these steps and it fixed my problem immediately.
Settings > General > Reset > Reset Network Settings
Note: This will reset your network so you will lose your WiFi passwords, but that is all NO loss of contacts or any other information on your iPhone (ringtones, pictures, etc.)