For some reason beyond my comprehension, my i5 seems to jump about 30 minutes ahead of the actual time every night.
So, for example, i looked at my clock this morning and had a heart attack thinking i was late, and wondered why my alarm didn't go off on my iphone. But no, it decided to jump ahead 30 minutes last night and apparently confused itself and me. iMessage was yelling at me telling me my time and date settings needed to be fixed, so, I reset network settings and rebooted and that seems to have made it go away, for now... EXCEPT that it did the same exact thing yesterday morning too. I am in South FL, not sure if that makes any difference.
Any takers on this one or am I alone? THANKS IN ADVANCE
I am in Gainesville fl and i have been having this issue since Saturday. I finally called tech support around 2 pm est when it happened again. the guy had me restore the network settings and it corrected- but low and behold it changed time and date again around 4. each time it resets to September 4 at 2 am. its so annoying. the guy promised me it would work. i was skeptical that it would that i asked him to call me tomorrow to check and see if it did it again.
Also - and you probably did this, but I'll mention it since it can be overlooked, did you power down the phone fully, and restart it after the Network reset?
Have you also tried taking it OFF network update, powering down and then back up (to either confirm it's a network blip, or isolate it to your phone)?
Last - did the tech guy mention doing a full reset? I'm guessing that would be your next thing if you can't rule anything else out or narrow it in the other methods.
I was having the same problem in Greenville SC with both mine and my wife's iPhone 5's. I just got off the phone with Apple and they told me to check the time on my wireless router at home, that this could cause a problem and the shifting time problem. I haven't gotten back home to try this yet, curious if this will work for anyone else.
There is a thread going on in apple forum about this issue. Seems like its a Verizon problem because its only happening to verizon customers. I made a YouTube video of the problem. Search iPhone 5 date and time issue. Where are the tech support to fix this issue. Some people have done a Hard reset but still having the same problems. I just recently went to settings, general, reset, reset Network. I will let you know if this solved the issue. Btw I also did manual D&T and that didn't work. Plus if you put it to manual some apps require to have your D&T on automatic.
Maui Hawaii iPhone 5
Thanks everyone for sharing your concerns with your device. The clock is a very important part of a phone and this is something we want to resolve as soon as possible. Our product has been investigating this issue along with Apple and has been able to duplicate it. A fix is expected in the next software release. We do not currently have a date, but you'll receive info when we do.
Follow us on Twitter @VZWSupport
Its been two weeks since your response....any update?
My iP5 (bought 11/16 at Best Buy) started doing this a week ago. Twice it reset itself without any changes by me; last night it got hung up (time goes back in my case), and this morning, I had to power down and turn on again for it to show correct time. Then, it promptly went back again, showing wrong time. I get the iMessage msg that time and date needs to be set. I've had it set for automatic date/time update right from when I bought the iP5. We have two other iP5s and they do NOT have this problem. All Verizon network. Living in mid-Michigan.
Spoke to CSR at Vrzn and he indicated they are waiting on Apple. Seems to me Verizon thinks this is Apple device issue.
Time is money and having the correct time on your phone is definitely a must!
We have identified this issue and that our network team is currently updating the limited impacted areas. In the mean time you can change the settings: Settings > General > Date & Time > Set Automatically from On to Off which enables the Set Date & Time option so you can manually set the time (this overrides actual network time).
Keep me posted if you need further assistance.
Follow us on Twitter @VZWSupport
I hear you im having the same issue but mine jumps from am to pm. call vzw put in a ticket vzw needs as many custmore's to complain as they can get. vzw have not found the problem yet. ive been with vzw since 2006 and never had they problme. vzw said the time zone problem is picking which iphone 5 users it wants ( creppy i know) but vzw said there network has not been breached
ATL GA here
replay if needed