5 Replies Latest reply on Oct 15, 2012 8:30 PM by jfaulder Branched to a new discussion.

    PUK is locked


      I have a Thunderbolt. Recently downloaded Firefox. I have tried the unlock code using the telephone, and it beeps.  Nothing is happens...it does not give me an option to put another code in.  I am not able to receive phone calls or text messages. Any help would be appreciated. Thanks.