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    Just called trying to swap my Iphone 5 on another line on my family plan...


      and a rep stated that they were unable to at the moment, and that the system was getting so many requests that they could not be done until after 12am tonight.  She didn't seem to say anything about having to get another SIM card, said she would give me a call back tomorrow and go through with the process.


      I asked her if it would be any quicker in the store, she said it might or might not be.  Being as all information goes to the same place, more then likely she said it wouldn't matter.


      If anyone has any input, please let me know. 

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