3 Replies Latest reply on Sep 27, 2012 10:00 AM by fergieg

    How can I unlock an iPhone 4 without iTunes account information?


      My daughter's iPhone 4 is registered on my Verizon account and I am the account manager.  When she got it she set it up through her own iTunes account. I have taken her phone from her as punishment and want to access the information on the phone without her knowing.  I entered the wrong unlock code too many times and it is now disabled and there is a message on the front that it must be connected to the iTunes account. How can I reset/unlock the phone while preserving the information that is currently on it?  I hunted and pecked through the Verizon site and can't find anything.  I thought since I am the account manager I could easily unlock it - - apparently not.