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New Activated phone will not call or text
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My cell phone was stolen on Saturday, and I recieved a replacement phone today. I followed all of the steps to activate the phone, and my account on here now shows active, but I cannot make or recieve calls or texts. Anyone know what's up?
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Re: New Activated phone will not call or text
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Hi LizStewart-
I'm so sorry your device was stolen! Lets take a look at this replacement phone. What happens when are you are trying make a call out or send a text message? Please keep me posted! If you need further assistance, please send me (AdamE_VZW) a direct message for help.
Thanks,
AdamE_VZW
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