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I cannot send mail from my Iphone 4s. The notice reads: The user name or password for "SMTP:havandegrift@verizon.net@outgoing.verizon.net" is incorrect. How can I fix this problem?
Hbav
Newbie
‎09-18-2012 08:52 AM

I cannot send mail from my Iphone 4s.  The notice reads:  The user name or password for "SMTP:havandegrift@verizon.net@outgoing.verizon.net" is incorrect.  How can I fix this problem?

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Re: I cannot send mail from my Iphone 4s. The notice reads: The user name or password for "SMTP:havandegrift@verizon.net@outgoing.verizon.net" is incorrect. How can I fix this problem?
vzw_customer_support
Customer Service Rep
‎09-26-2012 06:54 AM

Well no email is no fun Hbav. I'll have you sending emails again in no time. It sounds like the outgoing mail server (SMTP) is not set up properly. For verizon.net email accunts, the SMTP server is just outgoing.verizon.net according to http://vz.to/RY7Eta, and not your full email address with it. Here's a great link from Apple on how to configure your SMTP server: http://support.apple.com/kb/HT4519.

We're here if you need any additional help.

JenniferH_VZW

Please follow us on Twitter @vzwsupport

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