1 Reply Latest reply: Sep 21, 2012 1:07 PM by Verizon Wireless Customer Support RSS

    Backup Assistant Plus

    Norma53

      I'm trying to use Backup Assistant Plus to migrate info from HTC Incredible to Samsung S3, but keep getting an apache server error -- request refused on the SSL session setup. My account is registered for the Backup Assistant Plus service,and the account password used matches MyVerizon. Any suggestions on how to get around this server error?

        • 1. Re: Backup Assistant Plus
          Verizon Wireless Customer Support
                           

          Norm53, that is a strange error to receive. We will find a resolution for your! Have you ever used Backup Assistant Plus to transfer info before? Have we filed a trouble ticket for you? Do you have your information backed up to Google? Since both the Incredible and the S3 are Android based OS's this can be an alternative to transfering your data. ^SP