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I cant turn my phone on /off screen is froze , need help , looking for backup online now to get some imporatnt #
Solved! Go to Correct Answer
Correct answers
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Debris wrote:
What if you dont have a removable battery? It just happened to my Droid Razor and I can't turn it off.
Press the Volume DOWN and the POWER button...hold em for about 10 seconds.
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Which phone?? If it has a removable battery, remove it, wait 5 minutes and try again
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What if you dont have a removable battery? It just happened to my Droid Razor and I can't turn it off.
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Debris wrote:
What if you dont have a removable battery? It just happened to my Droid Razor and I can't turn it off.
Press the Volume DOWN and the POWER button...hold em for about 10 seconds.
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searching the forums because my droid raze just froze and your advice fixed the problem- thank you!
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Good afternoon Dr.Batista!
I'm here to help! I know getting a hold of your contacts are important! Has this been resolved? What phone do you have? You can get details surrounding your online Backup Assistant right here: http://bit.ly/PEiFtJ
Please let us know if you need anything else.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport
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My razor max just froze and wont turn on or off...its on because im connected to my hot spot on it!! but screen is black and on off button does not work..it happened while i was talking with someone!! HEELLPP
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we need help verizon customer support????
My razor max just froze and wont turn on or off...its on because im connected to my hot spot on it!! but screen is black and on off button does not work..it happened while i was talking with someone!! HEELLPP
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if you press the volume down and power button at same time what will that do?? reset everything to factory settings??
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nope- it will just reboot the phone- I didn't lose anything