It's a real bummer when you need to access data and there is no connection. Let's do some troubleshooting to see what's going on! I'd like to ask some questions, so we can work together on a fix.
What city/state/zip code are you in?
Is this a new issue?
Does this happen in a specific area or randomly?
What is the current software version on your phone?
Please power off/on and test the data in different areas(it's a good idea to power off/on once a day or so, just FYI). Please post back if you need any additional assistance. Thanks much!
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