We are here to help, starlite214.
Hope is not lost.
Can you provide additional details in order for us to assist you better? Please advise of your location.
Also, are you having signal problems everywhere you go or just at home where the Network Extender is?
Follow us on Twitter @VZWSupport
I have signal but there is a little red circle where the signal bars are. Cant recv emails or calls. This is on Droid Maxx