6 Replies Latest reply on Aug 10, 2012 9:55 AM by Verizon Wireless Customer Support

    Phone will not connect to 3G mobile network, but will recieve calls & texts. Also connects to Wifi.


      I recently had my phone data plan switched from unlimited data to 8 GB of shared data, and today randomly my phone would not connect to the mobile network. When i use wifi it will connect to the internet and its usable, but 3G service for the mobile network isn't working. I can receive/make calls/texts still. I cannot connect to the mobile network. I have restarted the phone, taken it into verizon and they said wait it out. It is still not connecting to the 3G mobile network, and if there is any trick to get this to work that would be helpful! I also checked if the software needed to be updated, and it is up to date. I am confused! Thanks for reading!