1 Reply Latest reply: Aug 10, 2012 9:54 AM by Verizon Wireless Customer Support RSS

    problems with text messaging

    kristaf85

      i am having a lot of problems with texting people - i have a droid and im texting people with iphones. only half of my messages are being sent/delivered - all recipients are on verizon. ive restarted my phone a few times - is there something wrong with the network or an upgrade i need?

        • 1. Re: problems with text messaging
          Verizon Wireless Customer Support
                           

          Hello kristaf85!

          I don't want you to have any problems sending (and receiving) messages! I'm here to assist you with this! I'd like to ask a few questions to start off.

          -Are messages to non-iPhone users going through with no problem?
          -Are you able to receive messages from the iPhone users you are sending to?
          -Which model phone do you have?
          -When sending the message, do you ever get a notification that the message wasn't sent or wasn't delivered?

          Please let me know this additional information so we can get to the root of it and find a resolution together.

          Thank you,

          Christina B.
          VZW Support
          Follow us on Twitter @VZWSupport