OK. So I spent 20 minutes on the phone with VZ tech support, then another 45 minutes on the phone with Motorola tech support. Net net - you have to RESET your phone entirely. Wipe the memory, and start from scratch again. Lovely option.
The moral to the story - if your DROID gets stuck in Emergency Screen mode, you can't wipe the cache and you can't use any of your screen options or pulldowns, your just stuck in Emergency Screen applet, you have to RESET your phone completely and wipe all your emails and account access out.
Right now I'm not too thrilled with Ice Cream Sandwich....