5 Replies Latest reply on Jul 20, 2012 10:53 PM by lilmissqtjojo

    My Verizon- Username/Password- web vs. app Question


      Is the My Verizon username & password the same for the app as it is for the My Verizon website on verizonwireless.com?


      I'm not able to log into the My Verizon app on my Samsung S3.  It is the current version released on July 10 and when I attempt to log in log into the app I get the message:


      Username and password do not match, however I have verified that they are entered exactly correctly as I entered them to access My Verizon on the website.


      Any help would be appreciated.