2 Replies Latest reply on Jul 12, 2012 6:57 PM by Ann154

    Voicemail Missing


      My voicemail used to work fine, but now when people call me and my phone is off, or when I dial *86, or when I dial my own number, they/I am prompted to enter my 10 digit phone number.  When I do so, the system indicates that I don't have voicemail.  No other greetings or options are played, and no voicemails are able to be left.


      I have a Samsung Intensity II

      I have checked my settings on My Verizon and Basic Voicemail is enabled.


      Any help?