My son has this phone and we have recently noticed this also. The problem is that he never knows when his battery needs charged as a result of the bars always looking as if they are charging.
These are definitely unusual behaviors for the phone! I can assure you that the device is not charging itself, as cool as that would be! Is this still happening? When the phone will not power off, is it displaying an error message? I'd love to look further into this for you. Please keep me posted!
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Now the phone will not even turn on.
Planning to take it back tomorrow.
On Mon, Jul 9, 2012 at 8:22 PM, Verizon Wireless Customer Support <
my phone started doing that too i tried taking my battery out and everything.
Sounds like a short in the charging port. The only way you would see charging is if the charging port detected a charge on it. A short could cause this, and pulling the battery/resetting/etc, won't fix a hardware issue.
Call *611 from another Verizon phone.