I would be glad to assist you today. If the device connects to the home Wifi there may be a issue with the extender.
Have you tried resetting or disconnecting then reattempt to connect the extender? How old is the extender? Is it able to connect with other 4g devices?
I look forward to hearing from you so we can get this figured out.
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Have you Checked to see if your Router need's to be Updated by chance some time doing that can help a Bunch..b33
Joel, I tried both resetting and disconnecting the extender. It is brand new, and I have no problems connecting to it from other devices (e.g. iPhone 4, my macBook, etc.).
Any other ideas?
B33, I did try updating the firmware, but no luck. Any other ideas?
Boy i don't know you could try this an see if this Works Go to your Settings-->Wireless & Networks--> Tap Wi-Fi an turn it on--> Tap Wi-Fi settings Scroll to Wi-Fi networks Find your Network on your network take your finger an place on it an hold it there till a Square Box appears Tap Forget Network Clear Out by Hitting the Home Button then Do a Soft Reset: when your Maxx Powers up an Finishes then go in an Re-Inter your Account that you have set up. An just for the heck of it i would power off the Mac an the iPhone when Connecting the Maxx See if this Works Let me know the Results.. Good Luck and i hope it works like a Charm.. b33