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    Help! Phone keeps restarting. Cannot shut down. Don't know how to access battery.


      help!!! my phone just went nuts & I can't even turn it off! The start screen just keeps going on & on & on. I went through all the FAQS & can't even figure out how to remove battery. I am recently widowed & am electronically challenged on a good day. I'm in tears tonight. If anyone can help...

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