2 Replies Latest reply on May 4, 2012 11:42 AM by Verizon Wireless Customer Support

    My LG Cosmos Vn250 won't unlock


      My phone will turn on and off; the screen opens to the usual screen; it takes text messages it even shows incoming calls, BUT, I cannot do anything as the phone does not respond when I hit the unlock key.  It has been that way since I tried to answer a call last night! Help, It is my only phone and I have health problems and must have a working phone.  Thank you