The reason your receipt says that is because you didn’t buy the standard Verizon extended coverage through Asurion. You purchased ProtectCell a third-party option that provides you more services with your plan at the same price. The mobile services that are included in your plan are: ID Rescue Powered By LifeLock, Digital Leash mobile security, a device buyback program and a Rewards Mall. All of these services are included in your plan as well as handset protection which features a one year guarantee on all of our ProtectCell Certified Devices.
If you have any questions about your plan (or if you just want to confirm you are a ProtectCell Member) please give us a call at 866-280-8635, email us – email@example.com or you can find more info at www.protectcell.com
ProtectCell Customer Support
You're lucky. We were not given the choice not to purchase insurance, so we paid $260 to insure our 2 phones. Now mine has a cracked screen and I find out that $260 gives me the right to pay them $150 to have my phone fixed. I could have it fixed by a licensed apple tech for $80 at the local college campus. I was TOTALLY scammed by Verizon and the scammers at protectCell. Be thankful you kept your money in your pocket and Verizon didn't take it.