8 Replies Latest reply: Sep 3, 2012 10:30 PM by crash2343 RSS

    My Verizon Mobile login problems

    randomjibberish

      When I try to log into My Verizon Profile through the app, it keeps saying "User name and password do not match."  I've cleared the cache, restarted the phone, and uninstalled and reinstalled the app.  I know I have the right username and password because I can log in on a computer.

       

      Any suggestions on how to get it to work?