The same thing happened to my phone this morning. No luck with factory reset. I've already visited the Verizon store and bought a new phone, but now that I know that I'm not the only one and that this problem has been going on for a while, I'm rather upset about it.
Happened to me today too. Phone is dead
My phone updated a few hours ago, it is now a dead paper weight. The screen says:
OK to Program
Looks like Verizon/Motorola killed our phones with a bad update. The million dollar question is what will they do about it?
Looks like this is their way to FORCE us to upgrade or in My case used My 50.00 credit to have the Samsung Stratosphere sent to Me. I find it VERY SHADY that a company based upgrade that you really have NO choice in taking or not to get more Money off us.
Same thing happened to me today. I went into the Verizon store and although they weren't able to fix it, they did order me a replacement phone and are over-nighting the phone to my house. They did this for free despite the fact that my phone was out of warranty. According to the people at the Verizon store this was a Motorola issue and that Motorola is currently listing this issue as "under investigation".
Same thing happened to my Droid X today. I seriously hope they fix this soon or tell us how to fix it... maybe it's finally time to go with iPhone.
Thank you hurna089 for your post. I called Verizon and they are sending me out a replacement phone (yes, my warranty was also expired.)
I encourage everyone else to call Verizon and ask for replacement.
same exact error on my DroidX. verizon wireless told me: "its a software issue. phone is dead. nothing we can do". lovely. only a year old and was working fine before this update.
Killed my Droid X too. coupled with the upcoming upgrade fee and "passing the buck" customer service,
a carrier switch is likely. Husband's Droid X will now have to permanently postpone the "update" to avoid