It doesn't matter now. They finally fixed it but the time was far too
long for me not to have all the service I'm paying for.
Nevertheless the phone # is <Personal information deleted per the TOS>
What you really need to resolve is why it is so difficult to report a
BTW the I posted the ticket number and someone at your end scrubbed it.
<Personal information such as the phone number and ticket number is not to be posted on the public forum per the Verizon Wireless Terms of Service and should only be shared through a private "Direct Message" (DM for short).>
Message was edited by: Verizon Moderator
I think Verizon broke the 3G network in Feb and has not fixed it since. My service worked from Jan 2010 through Jan 2012. Then broke in Feb 2012. Since then, mostly broke. I have replaced almost everything and still it is broke. I added an antenna, still broke.
The Sprint network my friend has had since before Jan 2010 is still working. It is Verizon. I recommend anyone thinking of a 3G/4G network avoid Verizon until they get the problem fixed. It is not localized. I am PA, I see people complain from all over northeast at least.
If people move on to other services, maybe Verizon will begin to really fix what ever they broke in February 2012.