2 Replies Latest reply: Apr 11, 2012 10:07 AM by Verizon Wireless Customer Support RSS

    lost contacts

    jw7475

      yesterday 3/4 of my contacts are just gone and strange email addresses of people i don't know just showed up on my phone. Any idea how to get 250plus contacts back. have a I phone 4.

        • 1. Re: lost contacts
          Finfan

          I had the same issue two weeks ago. My contacts were gone but I had email address, then today I noticed I have lost about 6. Please help.

          • 2. Re: lost contacts
            Verizon Wireless Customer Support
                             

            Hello Finfan and jw7475,

            I apologize for the delayed response as I understand how important it is to have your contacts.  Are your devices running the latest iOS 5.1?  Are you using iCloud on your device to sync your contacts?  I would suggest attempting to restore from a previous backup by connecting via USB to iTunes.  Please let me know if you need additional assistance.  I would be happy to troubleshoot further. 

            Thank You,

            YaleK_VZW
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