I have a few questions for you. When did it first start having these issues? Did your Stratosphere perform as expected at any point in time? Can you recall installing any apps before these issues arose? If it has been like this since go I would give *611 a call and have a them troubleshoot your phone. Make sure that you call from a different phone so that they can troubleshoot your handset. Definitely take action before you are outside of your 14 day "Worry Free Guarantee" if your heart is set on a new phone. From what I have heard, the Stratosphere is a solid phone, you may have just gotten a lemon (it happens in these days of mass production).
If you are already outside of that 14 day period, I would still call *611 (800) 922-0204, and get them to troubleshoot it, if they decide that it is a manufacturer's defect they will issue you a certified like new replacement. Personally I prefer the certified like new phones better because I know that they have been rigorously tested and are known to be functional at the time of shipment. Not everyone feels that way, but, that's just my personal opinion.
I have a lot of questions and I am finding NO answers. I can not believe how user-unfriendly all of Verizon Wireless is. / Some of my questions:
1.) How do I delete all e-mails at once?
2.) How do I move all photos to my computer at once?
3.) How do I arrange icons and front pages?
4.) How can I get the alarm to only vibrate or to sound very softly?
5.) How can I play a video from my web site?
6.) How to add contacts with incoming e-mail easily?
Those are less than half of my questions.
I've wasted a lot of time trying to find even the first inkling of answers on so-called online 'support'.
Good Afternoon liveaboard,
Wow you defnitely sound frustrated with your device. I will provide answers to each of your questions below.
I hope this information was helpful.
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A small success!
I was able to open the protective cover and then the back cover to remove the Micro Card and insert it into my Belkin card reader ... and, wow, DOWNLOAD to iPhoto.
BUT: 1.) The photo quality is nowhere near as good in iPhoto as it is on the Samsung. Can this be remedied?
and 2.) There are still 76 photos on the Micro Card. How do I clear that? In one swipe 'delete' from the phone?
"Wisdom begins with wonder." - Socrates
You might also find answers to some of your questions in the full user manual for the Stratosphere, located at http://cache.vzw.com/multimedia/mim/stratosphere/stratosphere.pdf
Vdenney, this is an annoying problem that I have too. I have both my email and messaging set to vibrate on receipt, but the phone doesn't vibrate. If I have the ringer on, which I rarely do, the phone will ring on receipt of a text or email. I guess we will just have to deal with this.
There are so many items here, it's getting difficult to follow. Why isn't there a dedicated 'Samsung Stratosphere' space?
My latest irk: I turned off the phone last night, totally off. I didn't look to see how much battery was left but it definitely was not telling me "30% left, going into power saving mode". I would have noticed.
This morning the battery reads in the red. And at the bottom of the screen it reads 'Safe Mode'.
Question #1: Why did it lose juice overnight when turned off?
#2: What is 'safe mode'? I searched in the manual and came up with nothing for 'safe mode'. I found a lot of 'safe' and a lot of 'mode' but not what I was looking for.
Since this thread is getting to be pretty messy, may I suggest, with all respect, that you start a new thread with this question? There are actually quite a few threads in this space on Strat topics, and it would be easier for your question to get seen and answered if it were in its own thread.
I do agree that a dedicated Stratosphere space here would be nice. There is one on Android Central, where I've gotten a couple of questions answered: http://forums.androidcentral.com/samsung-stratosphere/
Yes, same thing has happened to me three times now. And I've talked to everyone I could about it and they won't do anything but send a "like new replacement".... the replacement works fine for a month or so and then it does it again. I haven't EVEN had the PHONE for a YEAR yet. They made a newer version because this was obviously a continuing problem, but they will not send me the samsung stratosphere II.... and my contract has awhile left. I don't know what to do. I'm not satisfied with the customer service one bit.