Sorry to hear about your blank screen! Have you already reviewed your replacement options? I have provided a link below that gives the exact steps for downloading Backup Assistant. If you are not able to download the application, a corporate store may be able to transfer the contacts for you.
You can check for a location near you here: http://www.verizonwireless.com/b2c/storelocator/index.jsp
Steps for downloading Backup Assistant: http://support.verizonwireless.com/how_to_use/transfer_contacts/feature_phone.html
Let us know if you have any questions!
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