1 Reply Latest reply: Feb 17, 2012 12:27 PM by KinquanaH_VZW RSS

    9999999999 numbers on my bill

    B26354

      Does anyone know what these are some are just 1 minute but a few are 15 or 20 minutes long. Just would like to know. Any help is appreciated

        • 1. Re: 9999999999 numbers on my bill
          KinquanaH_VZW

          B26354, I know the importance of understanding the calls on your billing statement. This can help you better manage your account and options. I can explain why these calls may display on your bill without a phone number. Sometimes depending on the other carrier or where your located, the number may not be captured by our system. Calls that show up with a number of  999-999-9999 can be unavailable calls, blocked, or restricted calls. Also, calls that are received in Extended network areas may also display unavailable or 999-999-9999. Additionally, when a person dials *82 on their phone before placing a call, the phone number will be blocked and will show up as unavailable, restricted, or 999-999-9999 on your bill.

           

          I hope the above explanation helps with understanding your calling details.

           

          KinquanaH_VZW

           

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