Samsung Stratosphere In-Call Audio Crackling and Echo

[striker1211]

Sometimes when I accept a call I notice that anywhere from a few seconds to a few minutes in the speaker starts crackling with a weird distortion. It sounds kind of like one of those radiation detectors in the movies. The person on the other end hears echoing and not the noise itself. I would have thought this was due to a faulty earpiece but it is so intermittent I doubt it. Does anyone else have this problem? My phone is now 15 days old.

[Tidbits]

Sounds like interference. What type of area do you live? Could be poor RF shielding?

[striker1211]

I do live next to a store and a mall but I have had multiple CDMA phones (one being an Epic 4g) and never heard this before. I also experienced the noises while in another city. Also, if I hang up and call the person back the noise goes away.

[edit]

But thanks for the reply

[Dave-in-Decatur]

Brilliant idea to record the problem and post it! Here's another thread with discussion of Stratosphere call quality issues: https://community.verizonwireless.com/thread/767038. I don't know if it's the same thing as what you're getting or not.

[dannyh982]

My girlfriend and I have the same problem, it never happens when we are at the verizon store. We both have Stratospheres as well.

[aml7jjm]

I had this issue and once I drove it to show them and to show them how my WiFi drops it didn't do it in the store at alll!!! I no longer have the stratosphere but I already paid so much on it, and they want me to pay more for another one.. I'm looking to join with everyone who had the same problem as me with this stasosphere and try to help someone realize how it's the phone, not the people.

[face01]

I am on my second stratosphere. I returned the first one thinking the microphone was bad. callers cannot hear me after some time in the conversation. It sounds crackly, or choppy to them but I can hear them just fine. Sometimes I am driving sometimes I am stationery. But, the call isn't dropped, per se, since I can still hear them, but they can't hear me. I am frustrated with this and looking for a solution to this problem. My new stratosphere is doing the same thing. Is this phone just garbage or is there something I can do?  I was thinking maybe apps were causing the problem?

[Nanato4]

I've had my Stratosphere since about the beginning of February and I have had the same problem. During a call I'm told that my audio cuts out and also that the other party keeps hearing a clicking sound as the audio breaks up. I called someone today and left a voice mail. When I listened to it, prior to ending my call it was just a series of clicking sounds. I wound up sending the individual a text instead.

I've removed the battery and replaced it as well as done a system reset and also disabled the privacy settings. Help! I really like this phone but will need to make other arrangements if this isn't resolved quickly.

[face01]

see this thread, too. Samsung needs to take responsibility for this!

https://community.verizonwireless.com/thread/767038

[madevall]

I to having the same issues i am on my 2nd phone. i tried to record a video and could not understand what was being sung. I am very dissatisfied with this phone. My friend has my old phone and was recording right beside me and it sounded perfect.