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    Good for Enterprise App - Personal Data Plan

    dpw5016

      Hello All,

       

      My company just began using the Good for Enterprise App.  I have an unlimited personal data plan on my droid and I want to keep my unlimited data and use the Good App for my work email.

       

      Could someone please explain how I can do this?

       

      I do not want to lose my unlimited data plan.  I have a co-worker that has an Iphone and the Good App works on her phone perfectly and she has the $30 personal data plan, so there must be a way.

       

      Thank you!

        • 1. Re: Good for Enterprise App - Personal Data Plan
          Ann154

          It may depend on your company's settings, but Good for Enterprise usually requires that you have the $45 Enterprise Data plan. I would think that if you had the unlimited personal data plan that the reps would be able to convert it to the enterprise version.

          • 2. Re: Good for Enterprise App - Personal Data Plan
            dpw5016

            Can anyone from Verizon confirm that I could upgrade to the unlimited $45 plan now?

            • 3. Re: Good for Enterprise App - Personal Data Plan
              TominqueBo_VZW

              Hello dpw5016,

               

              I can certainly look at your account and see what options you do have for the Good service.  Please DM me you name and mobile number so I may further assist.  Thank you. 

               

              TominqueBo

               

              VZW Support

               

              Follow us on Twitter at @VZWSupport

              • 4. Re: Good for Enterprise App - Personal Data Plan
                dpw5016

                Hey TominqueBo,

                 

                I have never done a DM b4.  I think I attempted to friend you or make a connection so I can send a DM.

                 

                I will try to DM once the friend/connection has been made.

                 

                Thanks,
                Dan

                • 5. Re: Good for Enterprise App - Personal Data Plan
                  mtblue

                  I've been working with Verizon for 2 days trying to figure out why this doesn't work.  Moved from the Personal Unlimited to the unlimited Corporate plan on my phone, and still no luck.  Waiting for my Telecom admin to get in touch with Good to try to figure out why.  So far, the only folks we have working on Good have had to move to a limited plan - which would really bad for me, as I'm regularly doing 5GB+ a month, and really don't want to pay $80 for a 10GB plan!

                   

                  I'll post again when/if we figure out what's up and how we fix it.

                  • 6. Re: Good for Enterprise App - Personal Data Plan
                    Ann154

                    mtblue

                    Also make sure that your plan has a free feature code of "73666" included with your plan. You might have to call customer service to have the reps add it. Apparently it isn't included by default, but it is free to add.

                     

                    I took this info off the facts from my company's FAQs for using Good Mobile on Verizon phones.

                    • 7. Re: Good for Enterprise App - Personal Data Plan
                      mtblue

                      Thanks Ann, but Verizon is telling me that code is only valid for business lines - not personal accounts.  He's seeing if there's any way I can get this plan even tho I'm not a business.

                      • 8. Re: Good for Enterprise App - Personal Data Plan
                        mtblue

                        Well, that was a singularly unsatisfying experience with Verizon.  The person I was speaking to (who shall remain nameless - because he was really trying to be helpful - told me that NONE of the data plans for personal phones on Verizon would allow Good for Enterprise traffic.  The only way to make this work is that if the phone is under the company plan - not a personal phone - even with a company discount.  I know for a fact that this is not true, as we have people here at my company that are using this on personal phones - but either acquired the phone after Verizon stopped offering unlimited data - or were told that they had to switch to a limited data plan to make this work.  He offered to compare my plan information with someone who is using this to see what the difference is, but I'm hesitant to do this without causing others to lose this service when/if Verizon figures out they've done something wrong in the setup of their personal limited data plans that allows this traffic to work. 

                         

                        So for now, I'm stuck between a rock (unlimited data) and a hard place (using Good for Enterprise).  I think for now, I'll stick with the rock.

                        • 9. Re: Good for Enterprise App - Personal Data Plan
                          davegr

                          I would not give up my unlimited.  Can you ask your company for a phone?  Makes us IT guys life easier when we have control of the phone rather than the end users using their personal phones.

                          ~D

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