My company just began using the Good for Enterprise App. I have an unlimited personal data plan on my droid and I want to keep my unlimited data and use the Good App for my work email.
Could someone please explain how I can do this?
I do not want to lose my unlimited data plan. I have a co-worker that has an Iphone and the Good App works on her phone perfectly and she has the $30 personal data plan, so there must be a way.
I've been working with Verizon for 2 days trying to figure out why this doesn't work. Moved from the Personal Unlimited to the unlimited Corporate plan on my phone, and still no luck. Waiting for my Telecom admin to get in touch with Good to try to figure out why. So far, the only folks we have working on Good have had to move to a limited plan - which would really bad for me, as I'm regularly doing 5GB+ a month, and really don't want to pay $80 for a 10GB plan!
I'll post again when/if we figure out what's up and how we fix it.
Also make sure that your plan has a free feature code of "73666" included with your plan. You might have to call customer service to have the reps add it. Apparently it isn't included by default, but it is free to add.
I took this info off the facts from my company's FAQs for using Good Mobile on Verizon phones.
Well, that was a singularly unsatisfying experience with Verizon. The person I was speaking to (who shall remain nameless - because he was really trying to be helpful - told me that NONE of the data plans for personal phones on Verizon would allow Good for Enterprise traffic. The only way to make this work is that if the phone is under the company plan - not a personal phone - even with a company discount. I know for a fact that this is not true, as we have people here at my company that are using this on personal phones - but either acquired the phone after Verizon stopped offering unlimited data - or were told that they had to switch to a limited data plan to make this work. He offered to compare my plan information with someone who is using this to see what the difference is, but I'm hesitant to do this without causing others to lose this service when/if Verizon figures out they've done something wrong in the setup of their personal limited data plans that allows this traffic to work.
So for now, I'm stuck between a rock (unlimited data) and a hard place (using Good for Enterprise). I think for now, I'll stick with the rock.
So far it appears that there must be something special with Verizon customers, using a personal plan, that have iPhones vs the same exact setup running Android. There are people I work with using personal plans with IOS devices that have no issues activating with our 'Good for Enterprise' server. However, myself and another co-workers both running Andoid both get the message that our data pla doesn't meet the requirements. The IOS users checked their bill in detail (i watched) online and there is no extra fees. So I called Verizon and spoke with a rep and he said it does look like if I wanted to get Good to work my data plan would have to be switched to an Enterprise security/data plan (or something to that effect) which would be $15/month more than i'm paying right now.
Now, i'm perfectly comfortable using OWA on my phones browser for reading e-mails, but it is disheartening to know that those running IOS are apparently not required to use this Enterprise data plan.
The ONLY other thing i'm not sure about is whether or not those IOS users are on a $30/month Unlimited plan like I am, which is grandfathered in, or if they ae on one of the 2gb / 4gb tiered data plans which may include that option at no cost? It might just be one of those things to help entice people to ditch their unlimited plans. Just a thought.
Brian / ChevyNovaLN
I can tell you that we currently fun Good in an enterprise environment and all android devices require special plans to work. iPhones do not and can work on any carrier due to how they connect to Good. Android phones connect to a noc like a blackberry and requires a license on Verizons side. On an iPhone it just uses a data connection and Apples notifications to handle all tasks. Hope this helps I know a few users were not happy with this.
I installed Good For Enterprise on my Droid around August 15. Around August 20, the software stopped syncing and I started receiving daily emails that I did not have the correct data plan option or the Good Feature Code. I have since learned that I will have to give up my unlimited data plan in order for Good to work with an Enterprise Data Plan. Not to mention, an additional $15 for Good service. You are correct -- If you had an iPhone, you could simply download the application and it works. iPhone users don't even have an additional $15 fee.
In my opinion, it is ridiculous, unacceptable and unfair. I have already told VZW so.
I am perfectly willing to pay the additional $15 per month, but not to lose my unlimited data. We all know that Good works with the unlimited data plan (since it worked when it was first installed), and that this is just another way that they are trying to push longtime, loyal customers off of the unlimited data plan.