6 Replies Latest reply: Feb 22, 2013 7:00 PM by DT2013 Branched to a new discussion. RSS

    web browser

    voyager6

      I recently bought a LG Cosmos 2.  This phone is compatible with the Opera Mini web browser according to Verizon app store.  I have an older $5/month data package and I can get Mobile Web 2.0 home screen is VZW Today and surf the web,  but I cannot seem to update my browser.  I can download it but when I try to activate it my phone freezes.  Is it my phone ,data package or the download?

        • 1. Re: web browser

          voyager6,

           

          Congratulations on your new LG Cosmos 2! The Verizon Opera Mini browser is available to download from the Media Center under Apps, or you can use the search option to find the application. It is free to download and standard data charges will apply to download and use the browser. You can read more and get app from our website here.

           

          I am sure that helps improve your experience!

           

          Thank you

           

          AdamE_VZW

          Follow us on Twitter @VZWSupport

          • 2. Re: web browser
            voyager6

            To:   AdamE_VZW

             

            After downloading the App and trying to run it my phone freezes for about 2 minutes this shuts off and restarts.  What can be done to fix this?  Do I have a defective phone?

            • 3. Re: web browser

              voyager6,

               

              That's no good! Is there an error message before it powers off? Please try rebooting the phone, then access the Opera Mini browser again. If still, it shuts off please remove the application and redownload. Let me know the progress.

               

              Thanks

              AdamE_VZW

              Follow us on Twitter @VZWSupport

              • 4. Re: web browser
                voyager6

                I did as you suggested but to no avail.  I deleted the app, re-downloaded the app,  Opera mini, then after trying to launch the app it locked up for 2 minutes then rebooted,  after which the Verizon logo  showed for 30 seconds then the normal screen appeared.

                 

                Any other thought??

                 

                From: AdamE_VZW

                Sent: Wednesday, February 01, 2012 7:27 AM

                To: Jim Jacobsen

                Subject: - Re: web browser

                 

                            

                                        

                           Re: web browser

                            created by AdamE_VZW in Basic Phones - View the full discussion

                • 5. Re: web browser

                  voyager6,

                   

                  Please click my name and send me a direct message so I can review this further and escalate this to the Opera browser developers.

                   

                  Thanks

                  AdamE_VZW

                  Follow us on Twitter @VZWSupport

                  • 6. Re: web browser
                    DT2013

                    Could someone please tell me what the ultimate solution for this problem was? I am having the exact same experience. I have one of the newer 1X coverage, $9.99/mo. data plan. All the other apps (mobile email, backup assistant, facebook) work fine for more, but opera mini freezes my phone and then it restarts. It's brand new, and I'm pretty frustrated with it.

                     

                    Thank you,

                    DT