As far as I know, you can only cancel a service by calling them. You can sign up for any and everything online but cancelling is a different story...I could be wrong but that is my understanding.
Someone told me once that if you move your number to another carrier and you are out of contract that your VZW service will cease but in any case I would play the "guessing game" because you don't want to stuck with a surprise bill at some point....Just call them!
Cancelling a contract must be done by phone or in person since there will be a cost to do so. Cancelling a part of your contract, such as getting apps automatically, can be done on line. I should add that if you jump to another carrier, there will be a cost in cancelling your contract and should be done by phone or in person.
Good Evening Dale! You have the option to cancel your service by contacting customer service by phone; however, we definitely don't want to lose your valued business. Was there a specific reason for your consideration? We would appreciate the opportunity to offer options to retain you as a customer.
JonathanK_VZW VZW Support Follow Us on Twitter@VZWSupport
Follow Us on Twitter@VZWSupport
I want to cancel my service also. I have already ported my number over to another carrier, but my VZ phone is still active. Don't want to call because I don't want to have to listen to the pitches, pleas or "bargains" they will give me to try to keep my business. Bottom line: I got screwed due to incompetent sales personnel and I refuse to get stuck with the bill for their mistake. 25% DOESN'T CUT IT AND I WANT OUT!!!
Ann, I am highjacking this thread for a moment. I installed that update a few weeks back. NO issues. And no other issues since that app caused a problem. SG3 still is an amazingly performing phone. I've dropped it many times, sometimes violently. No breakage.
I am so satisfied, I purchased a Samsung Galaxy Tab 2. Love it! (spelling........no Swype on this tablet).
Moto could have gotten that sell........but we don't need to go there.
I don't read this forum anymore. I leave the troubleshooting to those that know more than I and, quite frankly, the complaining and whining and irrational behavior of many is a waste of my time.
Kudos to those like you and Wildman and the others.
Of course, all these threats about a cost to cancel only apply (I believe) if you are canceling within the contract date. If you have not renewed your contract and are currently paying month to month, then you can probably cancel without a penalty. I hear what you're saying about all of the nonsense you have to go through. It's like buying a used car.