Actually Kathleen I googled it and it's much simpler.
Login to MyVerizon. Once in, click on the picture of the Razr. On the right should be a link for
Well I wasn't able to use my Verizon because my internet is down so i called the Verizon customer service and it took about less then 5 seconds for them to retrieve my password! It's a good thing too cause I need to use my mobile hotspots to research for a paper. Thanks again!!!
Thank you so much for posting the information. At first, when I called Verizon I had not seen this posts so I got 3 different answers in 5 minutes. So I had to come up with the answer myself and I told Verizon :Global experts" the answer was in their website. I just wish when I purchase a smart phone (Verizon in this case) it came with support from people that actually know what they are talking about instead of someone that is just waiting for a paycheck. Motorola is not better. I called them with a question the other day and I was told to do a factory reset which was completely unnecessary...
OK I have a Problem, I have a Mtot Razr M and I have the PUK Code, problem is I have no clue how to enter the code to unlock the SIM.
I have spent hours searching google to no avail all I find is **057* but when I enter that and code it says wrong code .
I got my PIN and PUK code directly from verizon.com
Please help I want to use walmart family plan, need to save money
It's best to Call Customer Service 1-800-922-0204 or * 611 and they can Help ya through Unlocking it.. this might help as well