my droid razr doesn't get 4g lte anymore ever since coming back from abroad.
Also, it keeps losing signals..
I tried taking out the sim card and turning off the phone, but it doesnt work.
did anyone have a similar problem?
I emailed the customer service twice already, but they never replied to me.
If you're saying you don't get 4g lte ever anymore, and you've tried rebooting it, the I would suggest you call VZW and not wait on an email. But be advised they will probably tell you to do a hard reset of the phone so you might want to back up your data and try that first.
And welcome back to the states! Hope you had a great trip.
I would like to assist with getting your 4G back on your DROID RAZR, but first I would like to thank the other Community members for the great feedback & suggestions!
First, ensure WiFi is "Off", then ensure Data and Data Roaming are both "Enabled". Lastly, ensure Network Modeis set to CDMA/LTE. Also ensure you're in a Verizon Wireless 4G coverage area when performing these steps. This should allow you to get back on the 4G network.
Please let us know how this works out for you.
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