5 Replies Latest reply: Jan 22, 2012 5:36 PM by phun12 RSS

    New phone, can't get gmail to work

    phun12

      I'm having problems trying to put my gmail acct on my droid 2. I create a new acct with new password and then I get an error msg. The funny thing is I'll go to google accts and do exactly what they prompt me to do and I still can't enter it on the droid. Weirder still is after I log out online I can't re-access the new gmail account. Anyone else having this problem? Oh and of course, there is no one at google to talk to......

        • 1. Re: New phone, can't get gmail to work
          Droid Usrr

          phun12 wrote:

           

          I'm having problems trying to put my gmail acct on my droid 2. I create a new acct with new password and then I get an error msg. The funny thing is I'll go to google accts and do exactly what they prompt me to do and I still can't enter it on the droid. Weirder still is after I log out online I can't re-access the new gmail account. Anyone else having this problem? Oh and of course, there is no one at google to talk to......

            You said that if you create a gmail account, access it online with your computer, then logoff and try to access it again from your computer that it does not work? What if you tried to create the gmail account with the same address, will it let you do it again, or does it say that it is taken?

            Maybe a stupid question to ask, but was your caps lock on when you created the password? I have never seen where you could not access a gmail account once you created it unless you do not know the password.

          • 2. Re: New phone, can't get gmail to work
            phun12

            No it is not a stupid question. I tried every possible combination. I even checked the box on googles site about forgot user name. Google sent my user name to my hotmail address. then I went in and reset the password with my user name. So then I tried to set it up on my droid and kept getting an error msg. Went back to google online to login and got an error msg there. Great, by now I'm thoroughly frustrated so I thought I would create a new gmail acct to get it to work on the phone. Same thing happened. Gmail gave me an error msg even though I just created a new acct. So I can't log on my pc or phone and there is no one to contact a google to find out what is wrong.

             

             

             

             

            Date: Sun, 22 Jan 2012 06:43:12 -0700

            From: community@verizonwireless.com

            To: phun12@hotmail.com

            Subject: - Re: New phone, can't get gmail to work

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

            Re: New phone, can't get gmail to work created by NuDroidUsrr in Android - View the full discussion

            • 3. Re: New phone, can't get gmail to work
              msess

              Similar problem on new Razr.  Email app can't register gmail account.  Always says username/password are wrong.  However, Gmail app does work.  So, can get gmail thru the gmail app, but not thru the email app.  These are the built-in apps with the new phone.  So I suspect something's wrong with the Verizon/Motorola email app <--> gmail/google. 

              • 4. Re: New phone, can't get gmail to work
                Droid Usrr

                phun12 wrote:

                 

                I'm having problems trying to put my gmail acct on my droid 2. I create a new acct with new password and then I get an error msg. The funny thing is I'll go to google accts and do exactly what they prompt me to do and I still can't enter it on the droid. Weirder still is after I log out online I can't re-access the new gmail account. Anyone else having this problem? Oh and of course, there is no one at google to talk to......

                  Have you checked on your gmail account to see if pop3 and/or imap is turned on for your email account? What settings are you using to try and connect?

                • 5. Re: New phone, can't get gmail to work
                  phun12

                  All is well. Called verizon and found out that I had to go to a google caption unlock site to be able to access the very first gmail acct password. Thank goodness the tech I dealt with knew what he was talking about....

                  Connected by DROID on Verizon Wireless