This is because if the word you are typing isnt in the keyboards dictionary, usually if you clear the dictionary words through Settings / Keyboard options and then add the word to the dictionary.
actually, "I'll" and "I'm" are in the dictionary. so i think there's something else at play here.
But thanks for the quick responce!
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Have you tried another keyboard like Smart Keyboard.... https://market.android.com/details?id=net.cdeguet.smartkeyboardtrial&feature=search_result#?t=W251bGwsMSwxLDEsIm5ldC5jZGVndWV0LnNtYXJ0a2V5Ym9hcmR0cmlhbCJd
Maybe it will work better under the situation...
I have the same issue. One guy @ verizon suggested I go to my signature for my emails and remove any symbols from it. That means apostrophes, dash symbols, commas, periods. whatever is in there that is a symbol. I didn't have a way to test to see if that worked or not. It comes up random. Seems to happen whenever I send an email with an apostrophe in it to someone. I'm, don't, I'd, it's, they've, so on and so forth. I'm a little frustrated that I can't get any good answers.
Are they viewing the messages in a browser or something that would you the HTML format? When you look at your message does it show correctly? If so then I wouldn't blame the device as the issue...
I don't know what their settings are but its on their phones and sometimes on their pc's through email such as outlook. When I look at it....it is correct. I didn't quite understand the HTML format sentence.....could you reiterate that portion please? Thanks.
It's misinterpreted code for an apostrophe.
To get technical: it works in XML, but not in HTML (two different codings used for web pages) and people often use it mistakenly, not realising that it won't display properly.
See The Curse of ' http://fishbowl.pastiche.org/2003/07/01/…
Ok. I can comprehend that. However how can it be corrected? My contention is....it shouldn't be doing that. No matter what the reason. However, I am open minded to a fix. Is there one?
OK, have you check the original message that was sent from your device and make sure their isn't a typo in the actual email, if for some reason a incorrect word was input in a area and saved to the dictionary the keyboard would attempt to force the text in a message and you may overlooked it? Also trying another keyboard for a bit and see if issue continues..
If all information is inputted correct then it would have to be changed in transit and I am not sure what could be done from any users from this forum. CS or a admin would most likely have to investigate further.