I know having device issues within the first year can be very frustrating. I do want to make sure this gets resolved for you. When the phone is connected to the charger, are you having to wiggle it around to see a charge begin? jimfitzgerald brings up a great tip! Have you tried a different battery? Also, only a recommended charger should be used, like the one provided with the phone originally. If all else fails, this appears to be something HTC would cover under warranty at no cost. If you continue to have issues, please message me for more assistance.
Follow us on Twitter @VZWSupport
i took it to a verizon store near me and they told me that the charging
port was really loose. they sent me a new phone for free, but thank you for
I have had the same thing happen. Verizon gave me a new phone, no charge, new battery, no charge.... Now what?
Now let me sink this into my head: New Phone , New battery, No Charge but were is the new Charger in this Deal Usually you get a new charger the same time you get the phone an the Battery. Make this clear for me it's not making any Since at all.?