3 Replies Latest reply: Sep 16, 2012 9:27 PM by ramm5050 RSS

    "Invalid SIM card" message

    hkj333

      that is the message I got on my phone today.  It also says that "emergency calls only" but I have no problem making a call. 

       

      Any idea what this is about?  as another peice of the puzzle, the back to my phone somehow vanished - could that have something to do with it?

       

      thanks.

        • 1. Re: "Invalid SIM card" message
          MikeS_VZW

          Hi hkj333:

           

          I've seen this error message come up before, and I believe I have a solution you can try.  Go to Settings> Wireless & Networks> Mobile Networks> Network Mode> Change it from Global to CDMA. Once done, the error should go away.  From the sound of it, it's likely caused by your phone reading the SIM card that is not active in the Verizon Wireless system.  Give it a shot and please follow up with your results.

           

          Thanks,

           

          MikeS_VZW

          Follow us on Twitter @VZWSupport

          • 2. Re: "Invalid SIM card" message
            ndshelp

            I had the same problem and your resolution worked for me. Tks..

            • 3. Re: "Invalid SIM card" message
              ramm5050

              I got up this morning and my phone was dead. I tried charging it, and it came on a few times during the day, but it is either not charging or discharging as fast as it charges. When it did come on, I either got a message telling me the SIM is invalid or No network is available when I tried to make a call. Each time it indicated emergency calls could be made.

               

              I cannot try your fix, so I am assuming that I will need to go to Verizon tomorrow.

               

              Any other ideas? Thanks!