I did a software update on my HTC Thunderbolt today. I am now at Thunderbolt_2.11.605.9
Later on, I got a message on my screen that there was a Verizon Software Update available. I skipped over it because I was doing something else. I've tried to do another software update from the settings screen and also tried to update all my apps from the android market. On both occasions, I have received a message that no updates are available.
Am I missing something?
Good morning frr185,
May I ask are you still having issues with receiving the software update on your HTC Thunderbolt? If so then please share what software version, baseband version, and kernel version that you are running on your device. I can check to see if you have the most up to date info. If there is a newer version then what you have then I can manually request the software version to be re-delivered if you have missed it. I look forward to your response.
On my status screen for software, it says:
Source: Verizon Wireless
Status: Update Successful
Time: 11:51 AM
Description: This software update includes enhancements and improvements to your HTC Thunderbolt. See www.verizonwireless.con/thunderboltsupport for details.
I don't know where to find the kernal that you requested.
Android Version 2.3.4
HTC Sense Version 2.1
Soaftware Number 2.11.605.9
PRI Version 1.41_002, 1.64_002
PRL Version 15098
ERI Version 5
Kernal Version 22.214.171.124-g89eb00a
Fri Nov 18 17:00:59 CST 2011
Baseband Version 1.48.00.0930w_3, 0.01.78.0916w_3
Build number 2.11.605.9 CL206244 release-keys
Browser version WebKit/533.1
Hope this helps.
In the middle of my day working with my email I got a software push to move to 2.11.605.9 For the next 25 minutes I had an non-working phone and a big green lantern type logo on my phone. Eventually, the phone rebooted and then launched a second update of some kind.
After 25 min I had the phone back though not as a result of any intervention from me.
I took the phone to a local Verizon store which unhelpfully noted that, yup, you had a software maintenanc update.
Microsoft has a much better system. They notify you that updates are ready so that you can schedule the interruption. They also nag you if you ignore the updates.
Verizon's system is to arbitrarily interrupt you whenever their computer gets around to pushing the update to you phone.
Microsoft explains on the website what the updates are for and what they do.
Verizon tells you nothing.
Can there be a more clueless way of annoying your customers while trying to maintain their phones?
I regret to report that the update provided no warning. It started immediately after I started the phone.
Also, I don't check Verizon's website for updates.
I prefer the Microsoft model where the vendor notifies the customer the update is available allowing it to be scheduled for a convenient time.
If Verizon uses this model, then it is failing on execution since that was not my experience.